Welcome to the Direct Capital blog. For more than 15 years, we have spent every business day speaking with thousands of business owners. What we have learned from these discussions has shaped and changed our business drastically. What was once a simple equipment leasing company has transformed into a full financial services provider. We now offer lease, loans, unsecured credit lines, business credit cards, SBA products, credit protection products and much more. Our transformation has been inspired by our customer relationships and more importantly the way we handle them. Today, it’s more important than ever to ”listen first and then speak”. We strive to have a conversation with our customers to understand what is important to them and then add value to that relationship through our products and services.
It is with that same goal that we launch the Direct Capital blog. We envision it as a place to have a conversation with you to understand your wants and needs and where you can take a look inside Direct Capital. You are the other half of this blog and our goal at the end of the day is to add value to our relationship with you.
The kinds of things you can expect to see here are topics relevant to the small and medium size business owner, both financing related and not financing related. We’ll share the insight we get from the thousands of discussions we have with business owners every day; we’ll discuss the statistical trends we see developing across the industries we serve; and we’ll hear from other members of the Direct Capital team. We encourage you to participate in the conversation by visiting frequently, commenting often and suggesting topics you’d like to see covered.
Our current plan is to have a moderated blog to ensure that we stay on topic. We look forward to your comments and suggestions and even though we will be moderating the comments we pledge to present opposing viewpoints and will strive to keep it interesting by presenting all sides.
Lastly, the Direct Capital blog isn’t designed or set up to address customer service issues. For the fastest service please contact your Finance Manager directly or our customer service team at 1-800-999-9942.