Small Business Computer Tips

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Avoid Unexpected and Harmful Data Loss

The saying goes, “Technology is great when it works.” Despite how fast, small, or technologically advanced certain pieces of equipment are, there’s still that possibility of a security breach. Computers can be hacked, phones can be stolen, and data can be compromised. As technology gets smarter, so do information thieves.

But data trolls are not only problem where computers are involved. Information can be lost through unexpected accidents like computer failures, corrupted hard drives, or by just forgetting to save a document.

As a business owner, you are in possession of customer and employee data that you can’t afford to lose. It’s important now more than ever to learn the best ways to keep that information safe.

6 Ways to Protect Customer Data

  1. Back up your data: There are a number of ways you can protect that data from being gone forever. One option is to save it to your computer, but also to an external hard drive or flash drive. However, those items can also be stolen or lost, so it’s best to have a backup system in place online, too. Utilize secure tools like Google Docs or Evernote to save all of your documents.
  2. You get what you pay for: Buying a refurbished 2001 computer may look good for the budget, but it won’t do your business much good in the long run. Not only will it be slower and more unreliable, but the technology behind it is not advanced enough to protect important data from being lost. Imagine if your entire customer list was stored only on the hard drive of an old computer and that hard drive crashes – what now? Invest the money in (or finance!) brand new, state-of-the-art computer technology for your business to improve performance and protect your customers’ data.
  3. Take IT seriously: You may have a computer whiz already on your staff, but utilizing an IT company whose job it is to perform checkups and scans to increase performance and security will help keep information safe. At Direct Capital, we understand that hiring an outside company to be in control of your Information Technology assets can be expensive, but we have a business loan financing program that can assist you!
  4. Weigh your upgrade options: In almost every case, old software won’t work with new computers. When you’re ready to upgrade computers, make sure that the other systems you have in place will be compatible. You don’t want to get a new computer and log on, only to realize your bookkeeping software or security apps will fail to work effectively. Before buying (or financing), dig in to your specific software system and determine which type of computer upgrade would be right for you.
  5. Create an internet safety policy: If your employees know how to practice online safety, your business and your data will be that much more secure. Back in January, Direct Capital dedicated a blog post to Small Business Online Safety so for some tips and tricks on how to create an internet policy that works for you, we suggest you check it out!
  6. Scrutinize your downloads: If you don’t know what you’re downloading, or it doesn’t come from a reputable source, our advice is to not download it at all. You never know what people are hiding in their downloadable programs, but we can guess many of them will have viruses and other harmful bugs. Make sure your staff is well trained, and knows to pay close attention to what they put on their computers.

Keeping your customers information safe is a good way to ensure they trust your business. For more small business tips, or to discover more about our financing options, visit our website or call us at 866-777-0117. We can’t wait to hear from you!